Beginners
Never set up a printer, struggled with accounts? No worries – I explain everything step by step.
Who is this for?
Whether you’re tech-savvy or a total beginner – I’m here to help.
Seniors
Patient, respectful support at your pace. I make technology accessible, not intimidating.
Families
Wi-Fi issues, parental controls, shared devices – I get your household running smoothly.
Home office
VPN, printer, cloud setup – I make sure your work-from-home tech is reliable.
Why Choose My IT Support?
Technology should make your life easier — not more complicated.
Fast Response Time
I usually respond within 24 hours and work on a solution right away — often resolving the issue instantly via remote support.
Clear & Understandable Communication
I speak your language, not technical jargon. Every solution is explained in a way that makes sense to you.
Patience & Empathy
There are no stupid questions. Especially beginners and seniors feel comfortable and well supported.
Fair & Transparent Pricing
No hidden costs. You know the price in advance — and only pay what was agreed.
How I can help
From quick fixes to full setups – here’s what I cover.
Remote support
Screen-sharing session to fix software issues, settings, and errors – without leaving your home.
On-site support
I come to you for hardware problems, network setup, or anything that needs hands-on work.
Device setup
New laptop, phone, or tablet? I set it up, transfer your data, and make sure everything works.
Software help
Windows updates, antivirus, Office, drivers – I install, update, and troubleshoot your software.
Backup & file recovery
I set up automated backups for your photos, documents, and important files – so nothing gets lost.
Network & Wi-Fi
Slow Wi-Fi, dead spots, printer not connecting? I optimise your home network for reliable coverage.
Online Security & Protection
I help you secure your devices, accounts, and personal data with practical protection measures and clear, easy-to-understand settings.
Personal IT Help & Training
Whether it’s email, the internet, smartphones, or everyday software – I explain everything patiently and clearly, directly on your device.
Price
Flat hourly rate
50 €
Frequently asked questions
Everything you need to know before getting in touch.
How quickly can you help?
Usually within the same day for remote support. On-site visits are typically available within 1–2 business days.
Do I need to bring my computer somewhere?
No. I come to you or connect remotely. You don’t need to unplug or carry anything.
What if you can’t fix it?
If I can’t resolve your issue, you don’t pay. Simple as that.
Do you also help with Macs?
My focus is on Windows and Linux, but I’m happy to help with basic Mac questions and cross-platform issues.
Is my data safe?
Absolutely. I never access, copy, or store personal files. Your privacy comes first, always.