Terms of Service & Code of Conduct

Welcome! Before working together or using this website, please take a moment to review the terms and values that guide all services provided here.

General Terms of Service

✅ Scope of Services

All services provided — including IT consulting, web development, design, branding, support, and training — are tailored individually based on project agreements and proposals.

📑 Proposals & Agreements

Before any work begins, a clear scope, timeline, and cost will be defined in writing. Small services may proceed based on simple email confirmation. Larger projects require formal written agreements.

💰 Payment Terms

Invoices are typically issued based on project milestones or at project completion. Payment is due within 14 days unless otherwise agreed. Late fees may apply after that period.

🔒 Confidentiality

All project information, client data, and proprietary material are treated as confidential. Non-disclosure agreements (NDAs) can be provided upon request.

⚡ Cancellation Policy

Projects may be canceled by either party with written notice. Work completed up to cancellation will be billed proportionally. Deposits are non-refundable unless otherwise agreed.

🔄 Revisions & Changes

Project revisions are included where specified. Major scope changes after project start may require a revised agreement and additional fees.

⚖️ Legal Use Only

All services must be used for lawful purposes only. Projects involving illegal content, hate speech, discrimination, or unethical practices will not be accepted.

📈 Testimonials & Portfolio Use

Unless agreed otherwise, I may showcase non-sensitive parts of your project (e.g. public websites, designs) in my portfolio. Testimonials may be requested after successful delivery.

🚫 Prohibited Services

Some types of services and content requests will not be accepted under any circumstances — to ensure legal compliance, personal ethics, and brand integrity.

  • No illegal services or support for unlawful activities
  • No adult, pornographic, or sexually explicit content
  • No hate speech, racism, harassment, or discriminatory messaging
  • No deceptive, misleading, or fraudulent schemes
  • No support for malware, phishing, or unethical tracking or hacking practices
  • No content or functionality promoting violence or abuse

If you're unsure whether your project is acceptable, just reach out and ask. I’m always happy to clarify before we begin.

Code of Conduct

Working together should always feel respectful, clear, and human. Here’s the shared code of conduct for all collaborations, partnerships, and communications.

🤝 Respect First

All interactions should be grounded in mutual respect, patience, and professional courtesy — no matter the situation.

🧠 Inclusivity Matters

Clients, partners, and collaborators of all backgrounds, identities, and working styles are welcome. Discrimination of any kind will not be tolerated.

📣 Clear Communication

Feedback, concerns, and project details should be shared clearly and respectfully. Miscommunications are always treated with patience and curiosity, not blame.

⏳ Respect for Time

Both parties commit to honoring agreed schedules as much as possible. If delays happen, early communication is expected on both sides.

🎯 Quality Over Speed

Delivering good work is always prioritized over rushing to meet unrealistic deadlines. Quality, care, and craftsmanship come first.

🚫 Zero Tolerance for Abuse

Harassment, threats, discrimination, or any form of aggressive behavior will result in immediate termination of collaboration and, if necessary, legal action.